Winnipeg, MB — November 12, 2013 — Zantek Information Technology Inc., a full-service IT company, today announced it is the first SAP® Business One reseller in Canada to receive accreditation in the global partner quality program by SAP AG (NYSE: SAP). The certificate was awarded by the SAP Partner Service Delivery organization for Zantek’s demonstration of clear quality standards and alignment with its principles for quality, risk, and project management.
“This accreditation is a tribute to our team’s disciplined approach that is fundamental to the success of every project,” says Ron Mondor, President at Zantek. “Our unwavering focus on delivering high-quality software and support drives our high level of customer satisfaction.”
The partner quality program at SAP covers the entire scope of a client engagement, from initial sales contact through to implementation and ongoing support. Annual quality plans and quarterly reviews of methods and documentation ensure that members uphold the values of the program and strive to continually improve.
“As a certified member, Zantek is well-positioned to help customers avoid project escalations and enhance benefits as measured against business requirements,” says Paul Killingsworth, Head of SAP Solution Expert & Customer Relations, Business One North America. “Through access to enhanced SAP channel quality templates and processes, it can offer superior sales and delivery methodologies.”
Zantek is currently working on an SAP Business One implementation at Redrock Camps, an Alberta-based workforce hospitality services provider, which will be the first project to follow the all-encompassing partner quality program.
About Zantek Information Technology
Zantek Information Technology Incorporated specializes in helping companies gain a competitive advantage by being more efficient, having a crystal-clear view of their businesses, and mitigating technology risks. Founded in 2001, the company caters to small- and medium-sized business in Western Canada from offices in Manitoba and Alberta. Zantek prides itself in providing effective IT solutions and reliable service to its 150 clients.
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Contact
Cindy Bennett
Zantek Information Technology
www.zantek-it.com/contact-us
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